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| introduction [2011/09/08 06:28] – [Step 3: Develop a plan for your library for management of parliamentary records and electronic services] donna | introduction [2011/10/19 18:45] (current) – admin |
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| ====== Introduction & Roadmap ====== | |
| | ====== ICT Handbook for Parliamentary Libraries ====== |
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| | ====== Table of Contents ====== |
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| | Table of Contents |
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| | Chapter 1 - Introduction |
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| | Chapter 2 - Selection and Management of Library ICT Services |
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| | Chapter 3 - Core Library Services |
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| | Chapter 4 - Archives and Records Management |
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| | Chapter 5 - Social Media and Web |
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| | Chapter 6 - Impact measures and statistics |
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| | Glossary |
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| | Further Reading |
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| | ====== Background to the Handbook ====== |
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| | This handbook has been sponsored by the Global Centre for ICT in Parliamentary Libraries and the IFLA Parliamentary Libraries Section. The handbook has been prepared by Dr Edmund Balnaves in conjunction with an international editorial committee comprising Soledad Ferreiro (Chile), Moira Fraser (New Zealand), Adolfo Furtado (Brazil), Daniela Giacomelli (Global Centre for ICT), John Pullinger (United Kingdom), Roxanne Missingham (Australia), Sari Pajula (Finland), Albert Nuntja (South Africa), Andy Richardson (Switzerland), Innocent Rugambwa (Uganda), Donna Scheeder (United States of America), Raissa Teodori (Italy), William Young (Canada). |
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| | <pagebreak> |
| | ====== Chapter 1: Introduction & Roadmap ====== |
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| ===== The ICT-based Library ===== | ===== The ICT-based Library ===== |
| The roadmap in this section and the chapters that follow present ICT practice that can enhance the role of the library and reinforce these values. | The roadmap in this section and the chapters that follow present ICT practice that can enhance the role of the library and reinforce these values. |
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| ===== Using this handbook ===== | ===== Using this handbook ===== |
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| This handbook provides an overview of Information Communications Technology in Parliamentary Libraries. Each section has a discussion of technology and ICT services and further information categorised into: | This handbook provides an overview of Information Communications Technology in Parliamentary Libraries. Each section has a discussion of technology and ICT services and further information categorised into: |
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| | <note warning> |
| <WRAP center round tip 80%> | |
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| STANDARDS | STANDARDS |
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| </WRAP> | </note> |
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| <WRAP center round download 80%> | <note important> |
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| SOFTWARE AND SERVICES | SOFTWARE AND SERVICES |
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| </WRAP> | |
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| <WRAP center round info box 80%> | </note> |
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| CASE STUDIES | CASE STUDIES |
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| </WRAP> | |
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| | </note> |
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| | This handbook also includes a **Glossary** that explains the many acronyms and technical terms used with ICT systems for libraries. |
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| <pagebreak> | <pagebreak> |
| ==== Digital Libraries ==== | ==== Digital Libraries ==== |
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| The Parliamentary Library manages an increasing diverse collection of electronic resources, including material that was "born digital" and managed by the library (digital publications, media releases, parliamentary records), information digitised by the library for preservation, access to electronic collections, digital news feeds and Online catalogue access. The increasing complexity of these resources introduces challenges to maintain simplicity in the context of growing complexity in the underlying resources - leading to requirements for federated searching and single sign-on. In addition, integration of digital services with more traditional print based resources ia a challenge for both managemnt and staff, particularly in parliamentary libraries with a long tradition of print resources and services. Parliamentary Libraries such as Library of Congress and Universities were among the first to have fostered the development and adoption of Digital Library systems. Universities, in particular, have suported the development of rich, stable, open source software for Digital Library management. | The Parliamentary Library manages an increasing diverse collection of electronic resources, including material that was "born digital" and managed by the library (digital publications, media releases, parliamentary records), information digitised by the library for preservation, access to electronic collections, digital news feeds and Online catalogue access. The increasing complexity of these resources introduces challenges to maintain simplicity in the context of growing complexity in the underlying resources - leading to requirements for federated searching and single sign-on. In addition, integration of digital services with more traditional print based resources ia a challenge for both management and staff, particularly in parliamentary libraries with a long tradition of print resources and services. Parliamentary Libraries such as Library of Congress and Universities were among the first to have fostered the development and adoption of Digital Library systems. Universities, in particular, have supported the development of rich, stable, open source software for Digital Library management. |
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| The Digital Library can act as a repository for digital documents management by the library - either items born in digital form or items that have been converted to electronic format by the library. Open source can also be an enabler for the adoption of open access in an institution. Digital Libraries are becoming prevalent in Parliamentary Libraries both to support the role of the library in preserving the collective memory of the Parliament and in providing ready access to news, current affairs and electronic resource relevant to the Parliamentary Members. | The Digital Library can act as a repository for digital documents management by the library - either items born in digital form or items that have been converted to electronic format by the library. Open source can also be an enabler for the adoption of open access in an institution. Digital Libraries are becoming prevalent in Parliamentary Libraries both to support the role of the library in preserving the collective memory of the Parliament and in providing ready access to news, current affairs and electronic resource relevant to the Parliamentary Members. |
| ==== Semantic Web and inter-operability ==== | ==== Semantic Web and inter-operability ==== |
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| There has been substantial progress toward service inter-operability in the key ICT systems for libraries: the Digital Library and the Integrated Library Management System (ILMS). For example the Open Archves Initiative Protocol for Metadata Harvesting (OAI/PMH) is a well established metadata interchange framework which has been widely implemented in library systems. It can provide a method for making the ILMS resources and the Digital Library resources visible to Federated Search engines and to regional resource catalogues. The Semantic Web, a method for resource description in the world wide web context, along with Resource Description Framework (RDF) is another framework for providing effective inter-operability of library resources through rich linked data sets. The movement to Semantic Web adoption and web service interoperability help to increase the visibility of library resources outside the traditional catalogue. | There has been substantial progress toward service inter-operability in the key ICT systems for libraries: the Digital Library and the Integrated Library Management System (ILMS). For example the Open Archives Initiative Protocol for Metadata Harvesting (OAI/PMH) is a well established metadata interchange framework which has been widely implemented in library systems. It can provide a method for making the ILMS resources and the Digital Library resources visible to Federated Search engines and to regional resource catalogues. The Semantic Web, a method for resource description in the world wide web context, along with Resource Description Framework (RDF) is another framework for providing effective inter-operability of library resources through rich linked data sets. The movement to Semantic Web adoption and web service interoperability help to increase the visibility of library resources outside the traditional catalogue. |
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| This planning process also entails planning for effective service delivery using ICT to achieve benefits from the ICT systems deployed by the library. Unfortunately, a large number of information technology projects fail to achieve their goals or fail entirely. Over-ambitious targets or lack of internal capacity can mean that ICT fails to yield its promised benefits. Failure of an information technology project can be due to cost escalation, poor software fit, infrastructure issues or other similar causes. | This planning process also entails planning for effective service delivery using ICT to achieve benefits from the ICT systems deployed by the library. Unfortunately, a large number of information technology projects fail to achieve their goals or fail entirely. Over-ambitious targets or lack of internal capacity can mean that ICT fails to yield its promised benefits. Failure of an information technology project can be due to cost escalation, poor software fit, infrastructure issues or other similar causes. |
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| The following Roadmap charts an approach for software evolution in a Parliamentary Library context. You should judge the order of implementation of systems based on the current needs in your Parliament, the availability of resources to impement and support systems and the existing ICT capability within the Parliament. For instance, where Internet availability is not strong, the focus may be more on building fundamental resources such as the catalogue and the Digital Library. | The following Roadmap charts an approach for software evolution in a Parliamentary Library context. You should judge the order of implementation of systems based on the current needs in your Parliament, the availability of resources to implement and support systems and the existing ICT capability within the Parliament. For instance, where Internet availability is not strong, the focus may be more on building fundamental resources such as the catalogue and the Digital Library. |
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| ====Step 3: Develop a plan for your library for management of parliamentary records and electronic services==== | ====Step 3: Develop a plan for your library for management of parliamentary records and electronic services==== |
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| The parliamentary library may have a records management role, and will increasingly have an intersection with the management of digital resources. Where the parliamentary records are to be maintained in hard copy, the ILMS can play an important role in the management of thes records. Record Management in through the ILMS workflow can track the accessioning, location and availability of parliamentary records. The ILMS can facilitate periodic review/stocktaking of parliamentary records, and the identification and management of the archival Copy for Record and the copy for loan. Finally the ILMS can support the discovery of parliamentary records through it search interface and web services. This can be important in supporting the role of the Parliamentary Library in preserving the collective memory and acting as a resource to the nation and regionally. | The parliamentary library may have a records management role, and will increasingly have an intersection with the management of digital resources. Where the parliamentary records are to be maintained in hard copy, the ILMS can play an important role in the management of these records. Record Management in through the ILMS workflow can track the accessioning, location and availability of parliamentary records. The ILMS can facilitate periodic review/stocktaking of parliamentary records, and the identification and management of the archival Copy for Record and the copy for loan. Finally the ILMS can support the discovery of parliamentary records through it search interface and web services. This can be important in supporting the role of the Parliamentary Library in preserving the collective memory and acting as a resource to the nation and regionally. |
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| Parliamentary records are increasingly in digital form. The implementation of a digital library can be large project. It is important to ensure the correct infrastructure of the digital library is in place (see Chapter Three). The lead time in implementing ICT services to support these activities can be several years. It is therefore important to survey the expected role of the library in this area. The fourth chapter in this handbook explores the management of digital resources. These come in a variety of shapes. The digital library can be an important resource to sustain the role of the library in maintaining the collective memory of the Parliament. The digital library may contain a variety of resources that are the result of digitisation, information feeds from other sources, the collection and metadata description of news releases, and potentially the management of the digital records of the parliamentary sittings. The Library must be prepared to manage the entire digital life cycle including preservation of these digital resources. A second recurrent factor in the evolution of a digital library repository in the Parliamentary Library is the requirement for effective work flow processes to mitigate the labour-intensive nature of digital library management. The work flow processes man encompass steps to make the ingestion process more efficient, and work flow processes to ensure the metadata description of the resources. | Parliamentary records are increasingly in digital form. The implementation of a digital library can be large project. It is important to ensure the correct infrastructure of the digital library is in place (see Chapter Three). The lead time in implementing ICT services to support these activities can be several years. It is therefore important to survey the expected role of the library in this area. The fourth chapter in this handbook explores the management of digital resources. These come in a variety of shapes. The digital library can be an important resource to sustain the role of the library in maintaining the collective memory of the Parliament. The digital library may contain a variety of resources that are the result of digitisation, information feeds from other sources, the collection and metadata description of news releases, and potentially the management of the digital records of the parliamentary sittings. The Library must be prepared to manage the entire digital life cycle including preservation of these digital resources. A second recurrent factor in the evolution of a digital library repository in the Parliamentary Library is the requirement for effective work flow processes to mitigate the labour-intensive nature of digital library management. The work flow processes man encompass steps to make the ingestion process more efficient, and work flow processes to ensure the metadata description of the resources. |
| ====Step 4: Develop a plan for your library for social networking and Web 2.0==== | ====Step 4: Develop a plan for your library for social networking and Web 2.0==== |
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| Web 2.0 provides opportunities for the library to make services more visible and more accessible. The challenge of Web 2.0 is to maintain the relevance of the library in the context where parliamentary members and their staff are drawing on divers information sources. Their awareness of the ongoing role of the parliamentary library and the ways it can support their function is critical. In the web 20 engaged world, this can entail exploring social media to ensure that the library is engaged and present in the domains of discourse favoured by their clientèle. | Web 2.0 provides opportunities for the library to make services more visible and more accessible. The challenge of Web 2.0 is to maintain the relevance of the library in the context where parliamentary members and their staff are drawing on divers information sources. Their awareness of the ongoing role of the parliamentary library and the ways it can support their function is critical. In the Web 2.0 engaged world, this can entail exploring social media to ensure that the library is present in the domains of discourse favoured by their clientèle. |
| The fifth chapter in this workbook explores the role of social media and Web 2.0 The values expressed in the "Guidelines for Legislative libraries" are potentially challenged or enhanced by the pressures the social network and Web 2.0 place on the parliamentary library. Members and their staff may now have divers sources of information to draw on. In this context, it becomes all the more important to focus on parliamentary needs by situating the library in the information "places" that they frequent. Equally, it is all the more significant to robustly project the role of the library as an effective and impartial information source for members. Channeling information synthesis through distribution channels that include web 2.0 may be a growing part of the picture for libraries. | The fifth chapter in this workbook explores the role of social media and Web 2.0 The values expressed in the "Guidelines for Legislative libraries" are potentially challenged or enhanced by the pressures the social network and Web 2.0 place on the parliamentary library. Members and their staff may now have divers sources of information to draw on. In this context, it becomes all the more important to focus on parliamentary needs by situating the library in the information "places" that they frequent. Equally, it is all the more significant to robustly project the role of the library as an effective and impartial information source for members. Channeling information synthesis through distribution channels that include web 2.0 may be a growing part of the picture for libraries. |
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| ~~ODT~~ | |
